1
Perioada de actualizare
de la 17.03.2021 12:38
până la 18.04.2021 12:49
2
Propunerea ofertelor
de la 18.04.2021 12:49
până la 19.06.2021 13:49
3
Licitaţie
nu va fi folosită
4
Evaluare

5
Contract

Statut Evaluare
Valoarea estimată fără TVA 14 568 333,33 MDL
Perioada clarificărilor: 17 mart 2021, 12:38 - 18 apr 2021, 12:49
Perioada de depunere a ofertelor: 18 apr 2021, 12:49 - 19 iun 2021, 13:49

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Aceasta procedura se va desfășura fară licitație electronică. Oferta Dvs. este finală și trebuie să conțină toată lista de documente cerută de documentația de atribuire.

Soluția informatică de plăți instant (licențe, servicii de implementare și servicii de garanție)

Informaţia despre solicitant
Codul fiscal/IDNO
Adresa
MD-2005, MOLDOVA, mun.Chişinău, mun.Chişinău, bd. Grigore Vieru, 1
Web site
---
Persoana de contact
Nume Prenume
Elena Samoila
Telefonul de contact
022822237
Datele achizitiei
Data publicării
17 mart 2021, 12:38
Data ultimilor modificări
16 apr 2021, 12:49
Achizitii.md ID
21037347
CPV
48400000-2 - Pachete software pentru tranzacţii comerciale şi personale
Tipul procedurii
Licitație deschisă
Criteriu de atribuire
Cel mai bun raport cost - calitate
Surse de finanțare
Documentele procedurii de achiziție
3. duae-eng.doc
Criterii de eligibilitate
17.03.21 12:38
3. duae-ro.doc
Criterii de eligibilitate
17.03.21 12:38
4. formular calificare-ro.docx
Criterii de eligibilitate
26.03.21 14:21
4. qualification requirements form -eng.docx
Criterii de eligibilitate
8.04.21 12:25
2. anunt de participare-ro.docx
tenderNotice
8.04.21 12:25
2. participation notice-eng.docx
tenderNotice
8.04.21 12:25
01_award_documentation_eng.docx
Documentele la ofertă
16.04.21 12:49
01_documentele_de_atribuire_ro.docx
Documentele la ofertă
16.04.21 12:49
Data:
23 mart 2021, 14:25
Subiectul întrebării:
О стоимости проекта
Întrebare:
Добрый день, мы хотели бы задать вопрос о стоимости предложения. Будут ли рассматриваться заявки с общей стоимостью большей, чем намеченный бюджет? С уважением, Ольга Антонова, Forbis
Răspuns (23 mart 2021, 14:38):
Bună ziua, În legătură cu întrebarea Dvs asupra bugetului planificat la procedura anunțată, Vă comunicăm următoarele: În conformitate cu legea achizițiilor publice nr.131/2015 articolul 15 cu privire la atribuțiile grupului de lucru pentru achiziție, „elaborează planul anual de achiziție pentru desfășurarea pocedurilor de achiziție”, astfel, de către aceștia a fost stabilit bugetul final pentru acest obiect de achiziție. Legea nr.131/2015 permite autorității contractante să majoreze bugetul cu până la 30%, dacă se identifică sursele necesare. Însă este important de menționat că, indiferent de suma alocată, operatorii economici pot participa și propune suma finală a ofertei în dependență de necesitățile și calcule interne ale ofertantului, chiar dacă suma ofertei este mai mare ca suma planificată de autoritatea contractantă. Aspectul financiar, cât și celelalte aspecte expuse în documentația de atribuire se vor clarifica la etapa de evaluare. Estimarea valorii achiziției a fost determinat de către grupul de lucru în conformitate cu fișa de proiect și nu pot fi efectuate modificări la etapa actuală. Toate ofertele depuse, vor trece la etapa de evaluare dacă întrunesc condițiile expuse în documentația de atribuie, indiferent de suma ofertei. Vă mulțumim.
Data:
25 mart 2021, 14:17
Subiectul întrebării:
About qualification requirements for Key-expert no. 4. Instructor.
Întrebare:
After studying the tender qualification requirements, we kindly ask the Tender Committee if it would be possible to update requirements set out in Document «4. Qualification requirements form -ENG» for position “Key-expert no. 4 Instructor” as in “iv. Holding relevant certifications, including training on the IT solution offered, will be an advantage;” .
Răspuns (26 mart 2021, 14:19):
Dear economic operator, We inform you that your proposal is accepted, respectively the qualification form is updated in the wording: „iv. Holding relevant certifications, including training on the IT solution offered, will be an advantage.”
Data:
29 mart 2021, 09:15
Subiectul întrebării:
About CURRICULUM VITAE (F3.11)
Întrebare:
Is it possible for us to submit the required CVs in our own company standardized format?
Răspuns (29 mart 2021, 12:50):
Dear economic operator, thank you for your question. In order to assure an efficient comparability of submitted offers during the evaluation process, NBM insists on a standardized format of CVs, as indicated in tender documents. Best regards,
Data:
29 mart 2021, 18:34
Subiectul întrebării:
Offer submission for non-residents
Întrebare:
We are an original solution vendor based in the European Union (originator and developer) and following the procurement instructions we are applying to participate in the procurement event. According to requirements of the 2. Participation notice (section 29 d) it is possible “To submit the tender, electronically signed, independently with the prior obtaining of the public key certificate with legal force. In order to receive the public key certificate with legal force, the non-resident person addresses one of the Public Key Certification Centers, previously obtaining from the Public Services Agency a certificate on assigning the state identification number (IDNP).” After clarifying the possibility with the representatives of the electronic platform M-tender, achizitii.md , we have been advised to contact Public Procurement Agency (https://tender.gov.md/ro/contacte-aap) in order to obtain a public key certificate to electronically sign our offer. Unfortunately, the Public Procurement Agency informed us, that we cannot obtain such a public key certificate without having a local registration (representation) in Moldova (without having a local identification number/fiscal code). Therefore we kindly ask you what is a way we may follow in order to legally participate in the bid and submit our offer? In document 2. Participation notice, section 19, it is stated that tenders should be submitted electronically via AIS SRPP M-Tender. And for tender offer components which cannot be loaded in the AIS SRPP M-Tender, those can be sent to the email address: achizitii.contracte@bnm.md Can we legally participate and submit all the tender offer documents by sending them to the email stated above, without submitting them at achizitii.md?
Răspuns (30 mart 2021, 09:36):
Dear economic operator, thank you for your question. We would like to inform you that the aspects stated in point 29 of the participation notice are the legal possibilities for non-residents to participate in a procurement procedure according to the information provided to the contracting authorities by the representatives of the implementation of the electronic system. There are no other participation mechanisms at the moment. In order to participate in the procurement procedure, economic operators must submit a tender by electronic means. The offer sent by email is not accepted, as long as it has been initiated and published as an open auction. The Public Services Agency has nothing to do with the electronic system M-tender, except as a verifier status, so the only institution that would be able to direct and support you to participate as a non-resident operator, is the Ministry of Finance, the contacts can be found on the official page : https://mf.gov.md/ro/ministerul-finan%C8%9Belor/structura. Additionally, I leave you with an email address office@wineofmoldova.com, which could guide you to register in the system. According to art.16, paragraph (1) of Law no.131 / 2015, all bidders are equal before the law, respectively, non-residents at registration select their country, if in the M-tender is not the respective country, then bidders select the Republic of Moldova. You should also note that when placing bids in M-Tender you must indicate the amount of the bid in MDL and convert to the NBM exchange rate on the day of bid submission, even if the actual bid indicates EUR, USD, etc. For any other questions, we are at your disposal.
Data:
31 mart 2021, 15:45
Subiectul întrebării:
Participation requirements and roles
Întrebare:
Dear Bank, According to the compulsory requirements of the Participation notice, there are 3 options for non-resident economic operators to participate in the procurement procedure: - To submit the tender through a national representative; - To participate in the public procurement procedure by association; - To submit the tender, electronically signed, independently with the prior obtaining of the public key certificate with legal force. As well, in other RFP documents, we see different roles, which require an explanation of their meanings. We kindly ask you to provide additional information on few questions below: 1) Please provide clarity on who can act as an economic operator? Is it a proposed solution vendor? 2) Who can act as a national representative? Physical resident (natural person) of Moldova, or Legal entity registered in Moldova, or both are allowed? 3) Can such a national representative be used only and solely for the offer submission via procurement portal on behalf of an economic operator (in case we, an economic operator (vendor), are not able to get electronic keys (certificate) to submit our offer ourselves)? We foresee that there could be some restrictions/limitations due to Covid situation to obtain such keys for us as a non-resident company. 4) In case the offer of a non-resident economic operator (vendor) is submitted by a representative (a natural person or legal entity, resident of Moldova), which parties will be involved in contract signing with the National bank of Moldova? Can such an agreement be signed between two parties - the economic operator (vendor), as a seller, and the National bank of Moldova, as a buyer? 5) If a legal entity resident of Moldova submits an offer on behalf of an economic operator, without including his products or services in the offer (100% of the offer value are provided by the Economic operator (vendor)), then should such an approach consider a) Association b) Subcontracting? 6) What documents to be provided to support a bid of an economic operator submitted by a national representative (legal entity or natural person, resident of Moldova)? 7) Who can act as a tenderer? What is the difference between an economic operator and a tenderer? Both definitions appear across the documentation (for example, in the context of the Statement of conformity of the submitted offer with its original (F3.4))
Răspuns (31 mart 2021, 16:55):
Dear economic operator, we communicate the following: 1) The economic operator is the bidder participating in the procurement procedure. In the case of submitting the tender in the electronic system, the non-resident economic operator may associate with a resident economic operator empowered as a representative with the right to place and sign the tender. 2) Both possibilities are allowed; 3) A national representative may be empowered not only to submit the offer but also to represent the interests of the non-resident company, by signing documents and other interests; 4) The national representative is empowered only to defend the interests in the electronic system, for example: signing the offer, documents, submitting the offer in the system, etc. Regarding the procurement contract, it is to be signed on paper, which is outside the system, therefore, the process of signing the contract takes place directly between the Buyer (NBM) and the non-resident economic operator, without intermediaries; 5) Yes, we confirm. An offer submitted by association or subcontracting, are accepted and will be considered. Please review the award documentation (forms); 6) The contracting authorities do not have information and practices for the submission of tenders in the electronic system by non-resident economic operators, therefore please consult the address: https://mf.gov.md/ro/ministerul-finan%C8%9Belor/structura .; 7) In the context of public procurement, the economic operator and the bidder are identical notions. The difference is that the contracting authorities call them „economic operators" by the deadline for submission of tenders, and after the submission of tenders, they are called „tenderers" because they have participated in the procurement procedure and submitted an offer. For any other questions, we are at your disposal. Thank you.
Data:
31 mart 2021, 15:57
Subiectul întrebării:
Contracting notice
Întrebare:
In THE EUROPEAN SINGLE PROCUREMENT DOCUMENT (3. Duae-ENG) there are few requirements that contain reference Contract notice (Section X, subsection Y). Can you please provide this document, which we see is missing?
Răspuns (31 mart 2021, 16:16):
Dear economic operator, we do not understand the question of clarification, if you can be more explicit and tell us what you mean about the DUAE form (THE EUROPEAN SINGLE PROCUREMENT DOCUMENT) or what is missing. Thank you.
Data:
31 mart 2021, 16:25
Subiectul întrebării:
Contracting notice
Întrebare:
For example, in 3. Duae-ENG (ESPD, Eligibility Criteria), requirements 4A.1.1 - Certificate of registration of the enterprise: Extract from the State Register/ Ascertaining certificate issued by the competent trade register regarding the founders and the administrator - (according to the contract notice, point 12, subpoint 28). Where the contract notice, point 12, subpoint 28 can be found?
Răspuns (31 mart 2021, 17:01):
Dear economic operator, All the information referred to in the DUAE form can be found attached to this procedure published in the system. Please review the award documentation, the participation notice, the DUAE form and the qualification form. If you can not found, do not hesitate to write to us by email achizitii.contracte@bnm.md and we send additional documents. For any other questions, we are at your disposal. Thank you.
Data:
31 mart 2021, 18:21
Subiectul întrebării:
Contracting notice
Întrebare:
None of the documents (01_Award documentation_ENG, 2. Participation notice-ENG, 3. Duae-ENG, 4. Qualification requirements form -ENG) contains Contract notice, point 12, subpoint 18 / subpoint 19 /, subpoint 21/ subpoint 23 / subpoint 24. Please name a document which contains the above-mentioned point and subpoints.
Răspuns (1 apr 2021, 15:00):
Dear economic operator, we communicate the following: - With reference to the model of the contract, can be found at the Chapter 5 from „Award documentation for public procurement of goods”, - With reference to the point 12, subpoint 18 / subpoint 19 /, subpoint 21/ subpoint 23 / subpoint 24 from „Participation Notice” the economic operators must to present following documents: 18. Authorization for the area of activity and/or License of activity - (Scanned version of the original confirmed by electronic signature and if applicable according to the tenderer's legislation - the Participant's signature and stamp) 19. Financial Reports or extracts from Balance sheet and Profit and loss account, or auditor’s reports for the last 3 years of activity (as of 31.12.2017, 31.12.2018 and 31.12.2019) - (Scanned version of the original confirmed by electronic signature and if applicable according to the tenderer's legislation - the Participant's signature and stamp) 21. Statement on the list of main similar goods delivered and services rendered in last 5-7 years - (The scanned version of the original or original confirmed by electronic signature and if applicable according to the tenderer's legislation - the Participant's signature and stamp - according to form F3.9 of the Award documentation (CHAPTER III OFFER SUBMISSION FORMS, (F3.9) Statement on the list of main similar goods delivered and services rendered in the last 5-7 years)) 23. List of experts proposed for contract implementation - (The scanned version of the original or original confirmed by electronic signature and if applicable according to the tenderer's legislation - the Participant's signature and stamp - according to form F3.10 of the Award documentation (CHAPTER III OFFER SUBMISSION FORMS, (F3.10) List of key experts proposed for contract implementation)) 24. Curriculum vitae of key experts specified in the key experts list - (The scanned version of the original or original confirmed by electronic signature and if applicable according to the tenderer's legislation - the Participant's signature and stamp - according to form F3.11 of the Award documentation (CHAPTER III OFFER SUBMISSION FORMS, (F3.11) Curriculum Vitae)) Thank you!
Data:
31 mart 2021, 18:58
Subiectul întrebării:
Participation requirements and roles
Întrebare:
Dear Bank, is it possible for a non-resident economic operator (vendor) to participate in the tender by empowering a national representative (legal or natural) to submit economic operator`s (vendor`s) offer in the electronic system (defend the interests in the electronic system, for example: signing the offer, documents, submitting the offer in the system, etc.) WITHOUT having an association agreement or subcontracting agreement with such a national representative? (100% of the offer value (all products and services) will be fully provided only by the Economic operator (vendor))
Răspuns (1 apr 2021, 09:52):
Dear Sirs, Yes, we confirm that it is possible for a non-resident economic operator to participate in the procurement procedure by empowering a resident natural or legal person to place, sign the tender and have other duties, without being associated, or subcontracted and 100% of the offer value (all products and services) will be fully provided only by the Economic operator (vendor)) Thank you.
Data:
7 apr 2021, 11:27
Subiectul întrebării:
Contract Form (F5.1)
Întrebare:
Dear Bank, in the received tender documents the are many references to a “public procurement contract”, which will be awarded to a selected economic operator (vendor). There is also mentioned that (43.1.) “Once the award notice has been sent, the contracting authority will send to the successful tenderer the completed Contract Form (F5.1) and all other component documents of the contract”. However, in the tender documents, there is no requirement on how an economic operator should respond (react) to the provided Contract Form (F5.1). What should we do with the Contract Form (F5.1)? Are amendments in the Contract Form (F5.1) allowed (possible) during contract negotiation with the winning party?
Răspuns (7 apr 2021, 13:36):
Dear economic operator, We inform you that, according to law no. 131/2015 and the order of the Ministry of Finance regarding the award documentation, the model of the contract to be signed is provided. The contract does not change, but certain essential clauses set out in the award documentation and the proposed tender may be introduced later, usually in the annexes to the contract.
Data:
7 apr 2021, 11:51
Subiectul întrebării:
Qualification requirements
Întrebare:
Regarding the requirement “Proof of registration of the legal entity: Extract from the State Register/ Ascertaining certificate issued by the competent trade register regarding the founders and the administrator”. Our statement from the State Enterprises Register doesn`t include information on the company founders but provides information on a) Actual Company Management board members b) Actual Participants c) Actual True beneficiaries. Will it be enough with such a statement from our State Enterprises Register to cover the requirement regarding Founders and Administrators?
Răspuns (7 apr 2021, 13:41):
Dear economic operator, We inform you that, in accordance with the notice of participation, point 12 (28), the contracting authority will accept any Certificate of Registration of the enterprise / Extract from the State Register of Legal Entities, issued by the authorized body according to the tenderer's country of residence. Thank you.
Data:
7 apr 2021, 14:42
Subiectul întrebării:
Technical offer
Întrebare:
Regarding the requirement for the Technical offer “Provide detailed answers to all requirements by adding and completing an additional column to the requirements tables (Section 7-10)”, is it allowed to add an additional row for an answer under each requirement, instead of adding a column? Provision of an answer in an additional column will not look well and easy for reading.
Răspuns (7 apr 2021, 15:34):
Dear economic operator, Yes, we confirm that we accept the form of presentation proposed by you. Thank you.
Data:
7 apr 2021, 15:34
Subiectul întrebării:
Participation notice – ENG On bidding as a non-resident economic operator
Întrebare:
Please confirm that the proposal needs to be electronically signed with a certificate obtained by the non-resident operator from a Moldovan authority. How would a non-resident operator obtain Moldovan digital signature certificate?
Răspuns (8 apr 2021, 16:59):
We communicate the following: The economic operator is the tenderer participating in the procurement procedure. In the case of submitting the tender in the electronic system, the non-resident economic operator may associate with a resident economic operator empowered as a representative with the right to place and sign the tender. A national representative may be empowered not only to submit the offer but also to represent the interests of the non-resident company, by signing documents and other interests. The national representative is empowered only to defend the interests in the electronic system, for example: signing the offer, documents, submitting the offer in the system, etc. Regarding the procurement contract, it is to be signed on paper, which is outside the system, therefore, the process of signing the contract takes place directly between the Buyer (NBM) and the non-resident economic operator, without intermediaries. The contracting authorities do not have information and practices for the submission of tenders in the electronic system by non-resident economic operators, therefore please consult the address: https://mf.gov.md/ro/ministerul-finan%C8%9Belor/structura and https://achizitii.md/ro/public/tender/21037347/questions. Thank you.
Data:
7 apr 2021, 15:35
Subiectul întrebării:
Project Total Budget
Întrebare:
Is the budgeted amount indicative of only licenses and implementation for Supply and Warranty or it is an indication of the TCO over 5 years? Does the aforementioned budget also need to cover for the IT infrastructure of the project?
Răspuns (8 apr 2021, 11:23):
Dear economic operator, According to point 7 of the Notice of participation, and F4.2. „Price specifications” from the procurement documentation, the budgeted amount of MDL 14,568,333.33 will include: licenses, implementation services, training services, warranty services and man/hours for additional development and change requests. At the same time, the Tenderer must present information regarding the total cost of ownership (TCO) - Form F4.5 which are for information purposes, but which participate in the financial evaluation (according to p. 5.3 of Chapter 2 of the award documentation). Thank you.
Data:
7 apr 2021, 15:35
Subiectul întrebării:
Electronic Bid Submission
Întrebare:
Does the economic operator need to register the company in the AIS „SRPP” M-Tender Portal? If yes, then during the registration, the Portal asks for a mandatory IDNO identifier. How would a non-resident operator obtain an IDNO identifier?
Răspuns (8 apr 2021, 17:00):
We communicate the following: The economic operator is the tenderer participating in the procurement procedure. In the case of submitting the tender in the electronic system, the non-resident economic operator may associate with a resident economic operator empowered as a representative with the right to place and sign the tender. A national representative may be empowered not only to submit the offer but also to represent the interests of the non-resident company, by signing documents and other interests. The national representative is empowered only to defend the interests in the electronic system, for example: signing the offer, documents, submitting the offer in the system, etc. Regarding the procurement contract, it is to be signed on paper, which is outside the system, therefore, the process of signing the contract takes place directly between the Buyer (NBM) and the non-resident economic operator, without intermediaries. The contracting authorities do not have information and practices for the submission of tenders in the electronic system by non-resident economic operators, therefore please consult the address: https://mf.gov.md/ro/ministerul-finan%C8%9Belor/structura and https://achizitii.md/ro/public/tender/21037347/questions. Thank you.
Data:
7 apr 2021, 15:36
Subiectul întrebării:
01_award_documentation_eng Chapter I, Section 3, Para 30 - Opening of Offers
Întrebare:
Section 30 mentions that all offers will be made public. Offers are likely to include sensitive Intellectual Property documents that are usually exchanged only in the presence of an NDA. Does BNM intend to prodivde an NDA? Also Please elaborate on BNM’s handling of Intellectual Property sensitive documents and the public access aspect to said documents.
Răspuns (8 apr 2021, 11:27):
Please be informed that, according to art.17 paragraph (2) of the Law on public procurement no.131 of 03.07.2015: „The contracting authority will consider the right of the economic operator to protect its intellectual property and trade secret". The standard measures taken in this regard include the following action items. The first line of „defense” is represented by the standard confidentiality clauses, that are part of the terms of use and privacy policy conditions on the first registration in the AIS SRRP „MTender” system. By these, the system administrators undertake to protect the intellectual property and commercial secrecy of each submitted Offer. As a second line of defense, the public procurement procedure requires that every member of the procurement working group, before opening the bids to sign a privacy statement as required by Article 79, paragraph (5) of the Law on public procurement no.131 of 03.07.2015, undertaking to strictly respect the non-disclosure clauses of information. At the same time, according to art. 36 of the NBM Law, NBM employees (including members of the working group for procurements) are obliged to preserve professional secrecy over any information that represents banking, commercial, fiscal and other secret protected by law, which they become aware of during the execution of their obligations ( including obligations as the members of the procurement working group) and do not have the right to use the information that constitutes professional secret for personal interest or in the interest of third parties, to disclose this information or to allow its use by third parties or to allow the third parties access to this information. They can use the information covered by professional secrecy only for the purpose and as part of their obligations related to the tasks of the National Bank (in this case - procurements of the goods and services for the NBM needs). Additionally, we would like to introduce clarifications regarding the proper protection of the intellectual property and trade secrecy, by amending the Participation Notice as it follows. The point 29 „Other relevant information”. Considering the above-mentioned measures, we inform you that the NBM will not sign any additional confidentiality agreement during the submission of bids.
Data:
7 apr 2021, 15:36
Subiectul întrebării:
01_award_documentation_eng Chapter II, Table 3, Para 3-10: Demo session
Întrebare:
Would BNM accept live demonstration and respective Q&A sessions and a later upload of the material?
Răspuns (9 apr 2021, 14:38):
Dear economic operator, With reference to point 3.10 of the Award documentation, we inform you that, for reasons related to the procurement procedure, the live demo session cannot be accepted. It must comply with the requirements of the Award documentation, and the procurement principles: efficiency, transparency, impartiality.
Data:
7 apr 2021, 15:37
Subiectul întrebării:
01_award_documentation_eng Chapter II, Table 3, Para 3-10: Demo session
Întrebare:
BNM requests that offers contain access information to pre-recorded demonstration sessions? There are privacy concerns with links, passwords and Intellectual Property being available in the public domain for everyone’s access.
Răspuns (9 apr 2021, 14:39):
According to Chapter II, Table 3, Par 3-10: Demo session from the Award documentation, the Tenderers will include in the technical Offer the access links to the video recordings of the demonstration sessions. The access password to these links will be communicated directly to the contracting authority, it will not be specified in the Offer.
Data:
7 apr 2021, 15:39
Subiectul întrebării:
Video recordings of the demonstration session
Întrebare:
Is it acceptable for us to show the Instant Payments Solution demo in a live remote session, in addition to the link to the video recording? Is such a Live demo session planned by Bank? With such an approach we will be capable to provide a necessary dialogue and answer raised questions regarding the system show.
Răspuns (9 apr 2021, 14:39):
Dear economic operator, With reference to the Video recordings of the demonstration session, we inform you that, for reasons related to the procurement procedure, the live demo session cannot be accepted. It must comply with the requirements of the Award documentation, and the procurement principles: efficiency, transparency, impartiality.
Data:
7 apr 2021, 15:40
Subiectul întrebării:
Demonstration session
Întrebare:
What particular use cases/ business requirements to be presented in a demo? What time (how many hours/minutes) is expected for the demo?
Răspuns (9 apr 2021, 14:40):
The demonstration session should include a presentation as much detail as possible of the processes described in the Specifications – F4.4. of the solution to be offered.
Data:
7 apr 2021, 15:41
Subiectul întrebării:
f. Description of working principles applied by the Tenderer during the project (Requirements (F4.4))
Întrebare:
Can you please elaborate more on what working principles you expect we have to describe?
Răspuns (9 apr 2021, 14:41):
The answer to this item is also related to answers provided to F3.14 c., and shall include the basic working principles usually applied by Tenderer in such projects: - Its view on the real duration of the project; - Any special requirements regarding the working environment; - Who is responsible for connection of participants; - any constraints; - etc.
Data:
7 apr 2021, 15:41
Subiectul întrebării:
c. Working hypotheses for the project in general and for each phase (Requirements (F4.4))
Întrebare:
Can you please elaborate more on what working hypotheses you expect we have to describe?
Răspuns (9 apr 2021, 14:41):
This item is related to the answers provided in F3.14 f, and the answer shall include the basic hypotheses, usually applied by Tenderer in general, as well as for each phase: - what should be the working environment, the obligations of parties, in order to ensure an effective implementation of system based on requirements stated in F4.4.
Data:
7 apr 2021, 15:42
Subiectul întrebării:
y. The original version of project management plan (Requirements (F4.4))
Întrebare:
Is it expected we need to submit a Microsoft Project data file (MPP)? Or what is expected?
Răspuns (9 apr 2021, 14:42):
The initial project management plan shall cover at least the following initial items: project plan (stages, phases, milestones, duration, responsibilities, etc.), roles description, quality management plan, risk management plan (including initial identified risks and related remediation measures), resource management plan, change management plan, communication plan, annexes (forms of all project management documentation, e.g. of reports, minutes of meeting, acts, etc.) (for details see the Item 3. Project management plan requirements Requirement IR 17 from Requirements F4.4).
Data:
7 apr 2021, 15:44
Subiectul întrebării:
PRICE SPECIFICATIONS (F4.2); CHAPTER II PROCUREMENT DATA SHEET (PDS)
Întrebare:
Quantity for Licences mentioned - 1* The quantity will be determined in the tender process. Could you please elaborate on quantity and total price calculation assumptions, if quantity is not mentioned precisely?
Răspuns (9 apr 2021, 14:43):
Given the fact that licensing policies vary from one provider to the other, NBM cannot elaborate on price calculation assumption. Each tenderer should estimate the licencing needs based on award documentation, or based on additional questions, and the offer should reflect all the associated licencing costs. Tenderer will provide the optimal licensing model considering a number of 30 registered participants, 15 administrative users from NBM and 200 users from participants, and the requirements regarding the performance and characteristics of resilience of the solution. Also, the license will cover all the specified types of interfaces specified in Chapter 8. In the case of the volumetric licensing system, the solution should not refuse the initiation and execution of transactions in case of exceeding volumetric licensing.
Data:
7 apr 2021, 15:45
Subiectul întrebării:
6. LICENSING REQUIREMENTS
Întrebare:
6.8 In the case of the volumetric licensing system, the solution should not refuse the initiation and execution of transactions in case of exceeding volumetric licensing. What are the expected business volumes for the proposal preparation, including HW estimations? Number of participants? Transaction volumes (monthly)?
Răspuns (9 apr 2021, 14:44):
The solution must have the ability to process in a timely manner the transactions performed by IPS, according to volumes resulting from its activity. Technology platform architecture proposed by the Tenderer must provide the following minimum performance levels for application: • IPS must be designed to enable the execution of 5,000,000 transactions (transfer orders) in A2A mode per month; • IPS must be designed to enable the execution of about 100 transactions (transfer orders) in A2A mode per second in the peak times; IPS will complete the established tasks in the transfer order execution in less than 1 second. Participants of IPS platform will be only payment services providers (PSP), and we expect their number to not exceed 30 in the middle term future.
Data:
7 apr 2021, 15:46
Subiectul întrebării:
Qualification and eligibility requirements
Întrebare:
If there are any discrepancies on the mandatory supporting documents that we have to submit, would we have an opportunity to provide clarity if the National Bank of Moldova has any questions about the validity of these documents?
Răspuns (9 apr 2021, 15:07):
In accordance with public procurement law no. 131/2015, article 69, paragraphs 3, 4 and 5, the contracting authority will not accept changes to the tender, including its price, which would make the tender correspond to requirements that did not initially correspond, however, the contracting authority has the right to request from the tenderer only written explanations of its tender, if the information and documents submitted are incomplete, or, as the case may be, the supporting documents related to the DUAE. At the same time, the contracting authority has the right to consider the tender compliant if it contains insignificant deviations from the provisions of the award documentation, errors or omissions that can be removed without affecting its essence.
Data:
7 apr 2021, 15:47
Subiectul întrebării:
SPECIFICATIONS AND REQUIREMENTS (F4.4) 1.2. The technical offer
Întrebare:
Is it possible as an answer to a requirement to provide only a reference to the attached additional document (e.g. functional description, with a certain section answering the requirement)?
Răspuns (9 apr 2021, 14:45):
Yes, we confirm that we accept the form of presentation proposed by you. However, the answer to the requirement should clearly state the degree of compliance to the requirement. Also, in case of reference to an attached multipage document, the answer should contain reference to the pages and items that directly reflect the details supporting the answer.
Data:
7 apr 2021, 17:36
Subiectul întrebării:
7.1. General functional Requirements FR.6 (IPS enables A2A interface to users.)
Întrebare:
Could you please elaborate requirements for "A2A interface" to users and used terms? Does A2A refer to account-to-account payments and "users" to Participants?
Răspuns (12 apr 2021, 14:13):
Dear economic operator, A2A – account to account (a participant communicates with IPS by messages) U2A – user to account (a participant communicates with IPS using web interface on the screen) User – a person (employee of participant) whom the participant delegates the rights and assign a profile to use in its behalf the IPS.
Data:
7 apr 2021, 17:37
Subiectul întrebării:
FR.15 IPS account limit setting is done by sending an appropriate message in the IPS system.
Întrebare:
Could you please clarify the requirements of "sending an appropriate message in the IPS system"? Could it be provided from User Web Interface and/or API call or in this expected as ISO20022 message (if so, could you please specify message?)
Răspuns (12 apr 2021, 14:13):
IPS account limit setting may be done by sending a message in IPS or by using the User Web Interface. Message format specifications are proposed and determined by solution provider during analysis & design phase.
Data:
7 apr 2021, 17:37
Subiectul întrebării:
FR.24 IPS must enable Participants to view the balance of IPS accounts in A2A and U2A modes.
Întrebare:
Could you please elaborate terms of A2A and U2A?
Răspuns (12 apr 2021, 14:14):
A2A – account to account (a participant communicates with IPS by messages) U2A – user to account (a participant communicates with IPS using web interface on the screen)
Data:
7 apr 2021, 17:37
Subiectul întrebării:
Fr.25. IPS must provide all the queries necessary for monitoring the work in the system to Participants.
Întrebare:
Could you please elaborate and list the required queries?
Răspuns (12 apr 2021, 14:14):
The requirement FR.26 states that IPS shall have a mechanism to make queries for monitoring the work of Participants. The exact list of queries shall be elaborated during the analysis & design phase of the project.
Data:
7 apr 2021, 17:38
Subiectul întrebării:
FR.36 An appropriate software solution (A2A) needs to be provided for the NBM as a system participant
Întrebare:
Could you please elaborate requirement, how to prove systems compatibility with the requirement of "appropriate software solution"? What does mean NBM is as a system participant?
Răspuns (12 apr 2021, 14:15):
NBM shall have the roles of IPS system administrator (usually most of actions are performed in system interface or web interface) and IPS system participant (for this role NBM needs an A2A solution as the other participants).
Data:
7 apr 2021, 17:38
Subiectul întrebării:
FR.41 The Payer will specify the data source in the field (xx) of the transfer order created based on the data in the CAS.
Întrebare:
Could you please elaborate on the meaning of CAS?
Răspuns (12 apr 2021, 14:15):
See the requirements in the section 7.5 Central alias service (IPS.CAS), FR 124 – FR136 The central alias service (CAS) allows the Payer to obtain information required for creating a transfer order (the account number only, or other data required for identifying end customers of a payment service – customers) by using attributes such as the Biller’s ID, card number, mobile phone number, TIN, e-mail, etc.
Data:
7 apr 2021, 17:38
Subiectul întrebării:
FR.52 IPS will not debit the IPS account if its RTGS account is blocked for debiting.
Întrebare:
Could you please clarify the expected method of how IPS will be notified about the blocking of RTGS account?
Răspuns (12 apr 2021, 14:16):
When a RTGS account is blocked, a notification is sent to IPS and IPS should be able to react immediately to this notification. The expected method will be defined during analysis & design phase of the project.
Data:
7 apr 2021, 17:39
Subiectul întrebării:
FR.57 IPS validates that the transfer order currency corresponds to the currency of the debit and credit accounts.
Întrebare:
Could you please elaborate about currencies - are multiple currencies are expected to be supported by IPS?
Răspuns (12 apr 2021, 14:16):
IPS is expected to support multiple currencies. However, the usage of multiple currencies is not planed for the initial period of usage of IPS.
Data:
7 apr 2021, 18:31
Subiectul întrebării:
Statement of conformity of the submitted offer with its original (F3.4)
Întrebare:
1) Please instruct should we fill in and submit the “Statement of conformity of the submitted offer with its original (F3.4)”, if we, as an Economic operator (proposed solution vendor), going to submit our proposal in the procurement portal through a national representative (AS PROXY), a resident of Moldova, by empowering him with a Power of Attorney to electronically sign and submit the proposal, without having association? 2) If yes, should we/can we substitute the reference to the association in the FORM, with the reference to the Tenderer (Economic operator)?: “The offer submitted on behalf of the Tenderer (name ), through the SIA platform "RSAP / MTender", electronically signed is in accordance with the bid signed in handwriting and stamped by the authorized representatives of the Tenderer”
Răspuns (12 apr 2021, 14:38):
Dear economic operator, Yes, the offer can be submitted without an association agreement. The submitted offer belongs to the economic operator (provider of the solution) and all negotiations on its content are done with the solution provider, but only the way of submitting it is done through a national representative, authorized with a Power of Attorney to electronically sign and submit the proposal on the platform. And yes, you can we substitute the reference to the association in the FORM, with the reference to the Tenderer (Economic operator).
Data:
8 apr 2021, 12:32
Subiectul întrebării:
(F4.5) Requirements towards infrastructural specifications
Întrebare:
There are specific tables provided to indicate specifications for the recommended server platforms and database systems. Is it possible to provide the requested information using our HW sizing specifications as separate attachments (as we usually do)?
Răspuns (9 apr 2021, 12:00):
Dear economic operator, That specific table are mandatory to be fulfilled, but additionaly, you may present information using your HW sizing specification. Thank you.
Data:
9 apr 2021, 12:52
Subiectul întrebării:
02-Participation_notice_eng. Point 25@Page7
Întrebare:
Is a Bank Account Statement enough for proof ?
Răspuns (12 apr 2021, 16:12):
These documents have a free format, and as supporting documents can be: Letters of recommendation from the employer / Beneficiary or other documents certifying that the proposed expert participated in such a role in other similar projects, qualification certificates, relevant documents, etc. Thank you.
Data:
14 apr 2021, 16:10
Subiectul întrebării:
NF.13 The architecture of the solution will be service-oriented (SOA).
Întrebare:
Does the microservice architecture which has been evolved from SOA will be compliant architecture for the required solution?
Răspuns (15 apr 2021, 18:41):
Yes, microservice architecture will be compliant and welcomed.
Data:
14 apr 2021, 17:00
Subiectul întrebării:
contract template
Întrebare:
In case we are the winner of the present RFP, will we be allowed to provide our license contract template? If not - is it possible to change the current attached template or send comments?
Răspuns (14 apr 2021, 17:39):
In accordance with the art. 50 of Law no. 131/2015 on public procurement expressly stipulates the structure and content of the award documentation which is standard for public procurement and which contain the model procurement contract. So, contracting authorities shall initiate and carry out public procurement procedures in accordance with the approved standard documentation, respectively, shall be used the provided contract model. The contract does not change, but certain essential clauses set out in the award documentation and the proposed tender such as licensing conditions may be introduced later, usually in the annexes to the contract.
Data:
15 apr 2021, 12:39
Subiectul întrebării:
Page 16 "List of goods and technical specifications" item #5
Întrebare:
Is this referring to the whole length of the contract? If requested custom functionality exceeds that 300 hours barrier what will be the procedure to either minimize customizations or quote based on T&M model?
Răspuns (16 apr 2021, 10:24):
Yes, the included effort for additional change requests in a total volume of 300 man / hours may be used during both the implementation and as well the warranty period. A request for change / development is an appeal by NBM to the selected Tenderer in order to receive changes in the application functionalities or for delivery of new functionality to the application. An appeal from NBM will be considered as request for change / development only when the requested functionality is not provided by the application or is delivered differently than NBM has been requested. The last category does not include requests related to the correction of functionalities that presents a problem related to application.
Data:
15 apr 2021, 12:41
Subiectul întrebării:
RDBMS
Întrebare:
Is ti possible to propose Postgres or Oracle RDBMS?
Răspuns (16 apr 2021, 10:23):
Accepted RDBMS is Oracle DataBase or MS SQL Server
Data:
15 apr 2021, 12:43
Subiectul întrebării:
IPS component for member banks
Întrebare:
Beside central IPS we have to provide IPS component on the bank side for connectivity to central IPS. Please clarify whether MCB will take the ownership to deploy it in every member bank after training or will vendor need to do it .In case the vendor has to perform this task please clarify the number of member in the country
Răspuns (16 apr 2021, 10:24):
The vendor shall provide the software component for connectivity to central IPS, as well as the full documentation and instructions for its deployment. The participant shall be responsible to deploy it on its side. However, if some questions could not be solved at the participant or NBM level, they may be escalated (trough NBM) to the vendor for clarifications.
Data:
15 apr 2021, 12:44
Subiectul întrebării:
Demo video material
Întrebare:
When will the demo session be scheduled? We assume it will be after the proposal submission. How can we include the video recording of the demo session at the time of technical offer submission? Does MCB require a generic video explaining the capabilities of the system?
Răspuns (16 apr 2021, 10:25):
According to Chapter II, Table 3, Par 3-10: Demo session from the Award documentation, the Tenderers will include in the technical Offer the access links to the video recordings of the demonstration sessions. The access password to these links will be communicated directly to the contracting authority, it will not be specified in the Offer.
Data:
15 apr 2021, 12:46
Subiectul întrebării:
Participant with more than one accounts
Întrebare:
Please clarify. Typically Participant accounts are shadow account defined in IPS and are not exposed in transaction messages. Only end customer accounts are transmitted in transaction payment messages
Răspuns (16 apr 2021, 10:25):
According to requirements FR8 and FR10, every participant in the system has at least one IPS account, and Every IPS account can be uniquely identified by means of a BIC. According to DS-01 & DS-02 from SEPA instant rulebook, the BIC code of originator/beneficiary bank (participant) is exposed in transaction messages, but the account number of originator/beneficiary bank is not exposed.
Data:
15 apr 2021, 12:47
Subiectul întrebării:
FR.29
Întrebare:
Please clarify. Permission to allow querying those account that belongs to direct participant clearing/settlement hierarchy only
Răspuns (16 apr 2021, 10:26):
The hierarchy is the following: Indirect participant has permission to make queries / view the balance of its IPS accounts; The direct participant has permission to make queries / view the balance of all IPS accounts connected to his RTGS account, and the balance of the RTGS account in IPS; The NBM has query authorisation for all accounts and all transactions in the system.
Data:
15 apr 2021, 12:47
Subiectul întrebării:
FR.32
Întrebare:
Please clarify. Does this mean transaction message validation, timeout value etc?
Răspuns (16 apr 2021, 10:26):
Participant compliance will be validated based on following: - ability to maintain connexion to the IPS system; - ability to send different types of messages; - ability to receive different types of messages; - ability to receive different system messages/ notifications; -etc.(other activities originating from the operating rules, including message validation, timeout, etc.)
Data:
15 apr 2021, 12:48
Subiectul întrebării:
FR.52
Întrebare:
Does IPS need to check the account in RTGS to determine whether it is available for debit in every transaction request?
Răspuns (16 apr 2021, 10:27):
For both FR52 and FR55, the check of RTGS account shall be done for every transaction. The check is made for mirror account of participant RTGS account opened in IPS.
Data:
15 apr 2021, 12:48
Subiectul întrebării:
FR.55
Întrebare:
Is this RTGS account residing in the RTGS system or is it a mirror account of participant RTGS account opened in IPS?
Răspuns (16 apr 2021, 10:27):
For both FR52 and FR55, the check of RTGS account shall be done for every transaction. The check is made for mirror account of participant RTGS account opened in IPS.
Data:
15 apr 2021, 12:48
Subiectul întrebării:
FR.63
Întrebare:
Which funds are referred here? The funds in the Participant IPS account or RTGS account?
Răspuns (16 apr 2021, 10:28):
Both. As per FR.63, “IPS will reserve funds in the Payer’s IPS account after the validation of the transfer orde...,.... Funds are also reserved in the connected RTGS account.”
Data:
15 apr 2021, 12:49
Subiectul întrebării:
FR.130
Întrebare:
Please clarify. Why the system will reject the request? If the request is for the entry of alias then the IPS should check whether it exist or not. If it does not exist then IPS should allow addition of alias
Răspuns (16 apr 2021, 10:28):
The IPS should be able to configure the type of alias. As types could be: mobile phone number, tax identification number, email, etc. So the IPS should check whether the type of alias corresponds to one existent in system, and then whether the alias (content of the alias) exist or not. See also FR.132.
Data:
15 apr 2021, 12:50
Subiectul întrebării:
NF.18
Întrebare:
Please specify why interface with SWIFT is mandatory. Please provide a use case where SWIFT would be involved
Răspuns (16 apr 2021, 10:28):
Following the adjustment of the award documentation, the requirement NF 18 “The IPS must be able to interact with external systems via SWIFT network” is ”Recommended” The requirement refers to SWIFTNet Instant, that supports the secure exchange of instant payment flows between Clearing and Settlement Mechanisms (CSMs) and their participants. All parties along the instant payment chain can use SWIFTNet Instant messaging. Applications include payment initiation from an overlay service, indirect member communications with a direct member, or a corporate receiving a payment confirmation.
Data:
15 apr 2021, 12:51
Subiectul întrebării:
NF.73
Întrebare:
Please clarify 5,000,000 transaction per which level. Is that transaction volume per day, per month?
Răspuns (16 apr 2021, 10:29):
IPS must be designed to enable the execution of 5,000,000 transactions (transfer orders) in A2A mode per month;
Data:
15 apr 2021, 12:53
Subiectul întrebării:
H/W and System S/W
Întrebare:
Please clarify whether vendor should just specify the required H/W and System S/W infrastructure so MCB will pruchase and deploy on-premise, or vendor should also provide the infrastructure required to operate the Instant Payments platform
Răspuns (16 apr 2021, 10:29):
Vendor should just specify the required hardware for the optimal operation of the Instant Payments platform.
Data:
15 apr 2021, 18:05
Subiectul întrebării:
FR.11
Întrebare:
Please describe in more detail the role of the dedicated account in RTGS. Is it dedicated to IPS operation ? Who can debit this account ?
Răspuns (16 apr 2021, 16:15):
A direct IPS participant has a dedicated account in RTGS system of NBM, open just for IPS operations. At the same time, a mirror RTGS account is open in IPS system. Any executed instant payments change the balance of participant IPS account and the balance of RTGS account open in IPS. As per FR.23, periodical updates/synchronization is made between dedicated RTGS account and IPS RTGS account. As per FR.22, a direct participant may transfer funds to/from its dedicated RTGS account (during the business day hours of RTGS system).
Data:
15 apr 2021, 18:05
Subiectul întrebării:
FR.21
Întrebare:
When is the shadow RTGS account balance in IPS updated ? In real-time ?
Răspuns (16 apr 2021, 16:20):
The mirror RTGS account (together with participant IPS account) is updated in real time after any IPS executed transaction. It is also immediately updated when direct participant transfer funds to/from its dedicated RTGS account (during the business day hours of RTGS system).
Data:
15 apr 2021, 18:06
Subiectul întrebării:
FR.22
Întrebare:
According to your proposed liquidity model how would the RTGS ensure that a Participant which initiates a transfer from its RTGS account does not breach the IPS operating rules ?
Răspuns (16 apr 2021, 16:20):
The rules of accessing and operating of the dedicated RTGS account open in RTGS will be configured to comply with IPS operating rules. Such compliance might be checked any time a transfer from dedicated RTGS account is initiated.
Data:
15 apr 2021, 18:06
Subiectul întrebării:
FR.23
Întrebare:
Please detail the update mechanism
Răspuns (16 apr 2021, 16:30):
The details of the update mechanism will be determined during analysis and design phase of implementation project.
Data:
15 apr 2021, 18:07
Subiectul întrebării:
FR.33
Întrebare:
Please explain the configuration of IPS system parameters " as a whole or individually".
Răspuns (16 apr 2021, 16:32):
The solution have the possibility provide an modern and intuitive graphical user interface for administrative purpose. This administrative module have the possibility to configure IPS system parameters globally and individually (for example some parameters for specific users, groups, scenarios etc.)
Data:
15 apr 2021, 18:07
Subiectul întrebării:
Section 7.2 Transfer Order, Rejection of transfer orders
Întrebare:
According to SCTInst schema rejection messages are using pacs.002 message type not pacs.008 as stated in the RFP. We kindly ask you to verify and confirm or change this.
Răspuns (16 apr 2021, 16:33):
The RFP was corrected.
Data:
15 apr 2021, 18:07
Subiectul întrebării:
FR.63 & FR.64
Întrebare:
Please clarify the difference between these two requirements as they look very similar.
Răspuns (16 apr 2021, 16:33):
The FR.63 and FR.64 , after the last mile modifications, looks indeed very similar. The Tenderer can provide the same answer to both.
Data:
15 apr 2021, 18:08
Subiectul întrebării:
FR.90
Întrebare:
From a privacy point of view is it acceptable that a Direct Participant gets a copy of all the messages processed by an IP ?
Răspuns (16 apr 2021, 16:34):
The IPS system shall have the ability to forward copies of of the original transfer order to the direct participant. The specific data these copies contain will be decided during analysis and design phase of the project.
Data:
15 apr 2021, 18:08
Subiectul întrebării:
FR.94
Întrebare:
"IPS will check if the received transfer order has already been forwarded..." Shouldn't the duplicate check be performed on the recall instruction instead of the transfer order ?
Răspuns (16 apr 2021, 16:34):
The duplicate check is performed on the recall instruction indeed. The check is performed based on the BIC of the Payee from the copy of the transfer order which was a part of the response to the executed recall and reference of the recall of the Payer from that response.
Data:
15 apr 2021, 18:09
Subiectul întrebării:
FR.138
Întrebare:
Please describe what "Online matching of Transfer Orders based on collected statistical data" means. How is this function used or what is its purpose ?
Răspuns (16 apr 2021, 16:34):
The primary purpose of online matching of Transfer Orders (TO) is to avoid duplication of TO in the system. See FR.49, FR.94, FR.151.
Data:
15 apr 2021, 18:09
Subiectul întrebării:
FR.151
Întrebare:
A Credit Transfer Order using pacs.008 standard message does not have (by default)any identification field which can be used to refer a RTP or PIR. Would it be acceptable for NBM to customize the pacs.008 XML schema ?
Răspuns (16 apr 2021, 16:35):
Yes, it would be acceptable to customize the pacs.008 message. However, if at the moment of project initiation the SEPA inst. Rulebook will be updated to reflect the reference to SEPA request to pay (SRTP), the guideline of the rulebook will be used.
Data:
15 apr 2021, 18:09
Subiectul întrebării:
Section 7.9
Întrebare:
Unreachable participants: Is there a case when the IPS automatically marks a participant as unreachable - without participant and IPS operator intervention ?
Răspuns (16 apr 2021, 16:35):
Since the reachability of participants is critical for smooth IPS operation, initiation/termination of „unreachable” status is considered very sensitive for participants and should be avoided to be done automatically. However, IPS might have the ability to marks participants as unreachable.
Data:
15 apr 2021, 18:10
Subiectul întrebării:
IPS.OUT.04
Întrebare:
How can the pre-authorization module initiate a payment on behalf of the Debtor Participant as a response to an incoming RTP without knowing or checking the account balance of the actual Debtor - a customer of the Debtor Participant ?Is this pre-authorization module supposed to mirror customer accounts and balances ?
Răspuns (16 apr 2021, 16:35):
Yes, the pre-authorization module shall mirror the Participant’s customer accounts and balances.
Data:
15 apr 2021, 18:10
Subiectul întrebării:
FR.174
Întrebare:
What happens f a participant submits a payment before announcing the end of the "unreachable" window ? Is it rejected or the payment is accepted and the window is automatically marked as closed ?
Răspuns (16 apr 2021, 16:36):
Although any „unreachable” window shall state the start and end time, the window will not be closed automatically at the end time until the participant explicitly finishes it and the window is marked as closed. Till this moment, the payments are either rejected, or sent to pre-authorization module.
Data:
15 apr 2021, 18:11
Subiectul întrebării:
NF.40
Întrebare:
What are the acceptable solutions for saving/keeping access credentials to various components, e.g. Database access, if configuration files are not allowed ? Are encrypted passwords allowed in configuration files ?
Răspuns (16 apr 2021, 16:36):
Yes, encrypted passwords in configuration files are allowed.
Data:
15 apr 2021, 18:11
Subiectul întrebării:
NF.66.g
Întrebare:
Please confirm this requirement: Is the application required to allow the modification (fix) of the historical versions of data ? Such a requirement would breach the audit rules.
Răspuns (16 apr 2021, 16:36):
Yes, the application will allow to fix historical versions of data. This actions will generate corresponding audit logs.
Data:
15 apr 2021, 18:12
Subiectul întrebării:
Infrastructure Database Engine
Întrebare:
Does the NBM have a preference on Database Engine: Oracle or MS SQL ?
Răspuns (16 apr 2021, 16:37):
No, there is no preference regarding mentioned Database Engine.
Data:
16 apr 2021, 11:35
Subiectul întrebării:
Contract Form (F5.1)
Întrebare:
Is it possible for an awarded Vendor together with the Bank to agree and make changes in the provide Contract form? There are some points that deviate from the usual practice in such deliveries. For example, point 2.4 – in fact Vendor activates licences when the implementation project starts. Another example is point 3.5, the number of days to provide estimation maybe longer, because of the different complexity of a change request. Sections 10 (Termination), 11 (Complaints), 12 (Sanctions), 14 (Intellectual property rights) also require alignment with the awarded Vendor.
Răspuns (16 apr 2021, 12:02):
In accordance with the art. 50 of Law no. 131/2015 on public procurement expressly stipulates the structure and content of the award documentation which is standard for public procurement and which contain the model procurement contract. So, contracting authorities shall initiate and carry out public procurement procedures in accordance with the approved standard documentation, respectively, shall be used the provided contract model. Therefore, Section 10, 11, 12, 14 cannot be modified. At the same time we want to mention that, certain essential clauses set out in the award documentation and the proposed tender may be introduced later, usually in the annexes to the contract. With reference to point 2.4 of the contract, we want to mention that: - according to point 6.4, Section 6 Licensing requirements, from Requirements (F4.4) all the provided licenses related to the solution will be perpetual and in accordance with point 2.4 : All the provided licenses related to the solution covered by this contract will allow the Buyer to use the licensed software indefinitely , and - “ will be active from the date of final acceptance of the solution.” - this condition is stipulated in the Chapter II, Section 2. List of goods and technical specification from Award Documentation: • The licenses and one year of standard support from the manufacturer will become active from the date of the final acceptance of the solution. In case of activation of licenses until the date of acceptance of the solution, all costs imposed by the licensee during the implementation phase will be borne by the Tenderer, (With reference to the implementation period according to the requirements specified in the procurement documentation no more than 20 months (since the start of the project until the final acceptance of the solution). With the reference to the point 3.5 of the contract : - The included effort for additional change requests in a total volume of 300 man / hours may be used during the implementation and warranty period. A request for change / development is an appeal by NBM to the selected Tenderer in order to receive changes in the application functionalities or for delivery of new functionality to the application. An appeal from NBM will be considered as request for change / development only when the requested functionality is not provided by the application or is delivered differently than NBM has been requested. The last category does not include requests related to the correction of functionalities that presents a problem related to application.
Data:
16 apr 2021, 11:43
Subiectul întrebării:
Contract Form (F5.1)
Întrebare:
Is it possible to agree on an independent arbitration?
Răspuns (16 apr 2021, 13:57):
The National Bank of Moldova, as a contracting authority, is obliged to comply with the national regulatory framework. Currently, there are no regulations in the legislation of the Republic of Moldova that would create possibilities for settling disputes in the field of public procurement by another court or authority from another state, than by the competent authorities of the Republic of Moldova. In accordance with the art. 50 of Law no. 131/2015 on public procurement expressly stipulates the structure and content of the award documentation which is standard for public procurement and which contain the model procurement contract. So, contracting authorities shall initiate and carry out public procurement procedures in accordance with the approved standard documentation, respectively, shall be used the provided contract model. At the same time we want to mention that, certain essential clauses set out in the award documentation and the proposed tender may be introduced later, usually in the annexes to the contract.
Data:
16 apr 2021, 11:46
Subiectul întrebării:
Contract Form (F5.1)
Întrebare:
Can we agree to use a neutral Law like Swedish, Russian or UK for the contract interpretation?
Răspuns (16 apr 2021, 13:58):
The National Bank of Moldova, as a contracting authority, is obliged to comply with the national regulatory framework. Currently, there are no regulations in the legislation of the Republic of Moldova that would create possibilities for settling disputes in the field of public procurement by another court or authority from another state, than by the competent authorities of the Republic of Moldova. In accordance with the art. 50 of Law no. 131/2015 on public procurement expressly stipulates the structure and content of the award documentation which is standard for public procurement and which contain the model procurement contract. So, contracting authorities shall initiate and carry out public procurement procedures in accordance with the approved standard documentation, respectively, shall be used the provided contract model. At the same time we want to mention that, certain essential clauses set out in the award documentation and the proposed tender may be introduced later, usually in the annexes to the contract.
Data:
16 apr 2021, 12:16
Subiectul întrebării:
Digital signature for a non-resident operator
Întrebare:
Does the non-resident operator need to obtain a company digital signature? Or is it enough that a legal non-resident representative/employee on the non-resident operator obtain a digital signature in RM as an individual and submit the offer digitally signed by the said individual's certificate ?
Răspuns (16 apr 2021, 12:36):
Both versions are accepted. But the resident who signs the offer must be authorized by proxy by the non-resident economic operator.
Data:
16 apr 2021, 15:04
Subiectul întrebării:
Digital signature for a non-resident operator continued
Întrebare:
Is it accepted for a non-resident employee of the non-resident operator to obtain a digital signature certificate issued to the individual non-resident employee (and not a company issued digital certificate) and to sign the offer with it ?
Răspuns (16 apr 2021, 15:40):
Yes it's accepted, He must be authorized by proxy with rights to represent the non-resident company and to sign the offer.
Data:
16 apr 2021, 15:29
Subiectul întrebării:
NF. 17, NF. 20
Întrebare:
Could be JSON APIs used instead of web-services? JSON API currently is widely adopted by commercial banks.
Răspuns (16 apr 2021, 16:12):
Yes, it could be used.
Data:
16 apr 2021, 15:49
Subiectul întrebării:
Digital signature for a non-resident operator continued 2
Întrebare:
" Is it accepted for a non-resident employee A of the non-resident operator B to obtain a digital signature certificate issued to the individual non-resident employee (and not a company issued digital certificate) and to sign the offer with it ?" , meaning that both employee A and operator B are not Moldovan residents, but EU residents. Thank you for clarifying this.
Răspuns (16 apr 2021, 16:02):
Yes it's possible. The non-resident employee only needs to have the digital signature of the Republic of Moldova in order to sign the offer in the system and to be authorized by a document authorized for it.
Data:
16 apr 2021, 15:53
Subiectul întrebării:
NF. 22    - business workflows
Întrebare:
Could you please provide an example of expected workflow configuration, to assess the expected level of customization capabilities?
Răspuns (18 apr 2021, 11:04):
As a general rule, the NBM will follow the standard functionalities provided by the IPS system. However, it may be the case, where certain minor changes from the standard workflow will be needed (eg: changes in authorization levels for disputes resolution workflow).
Data:
16 apr 2021, 15:54
Subiectul întrebării:
NF. 22 - new reports
Întrebare:
Could you please provide an example of reporting customization level?
Răspuns (18 apr 2021, 11:04):
Due to the fact that reporting needs might be changed regularly, the customization capabilities for reporting are required to be extensible and flexible enough to be able to adapt to new reporting requirements smoothly. Therefore, our expectations in terms of customization are to be able to create new reports using the system data, modify the existent ones by users in an accessible way (eg: drag and drop, WYSIWYG, flexible filtering capabilities, comprehensive data model description, etc.), without requiring advanced specialized IT technical skills.
Data:
16 apr 2021, 15:54
Subiectul întrebării:
NF. 23
Întrebare:
Could you please provide an example of new user forms? Does NBM expect that these user forms should be created by NBM staff?
Răspuns (18 apr 2021, 11:04):
As a general rule, the NBM will follow the standard views and user forms provided by the IPS system. However, it might be the case that some user views / forms need to be tailored to the specific user roles or specific NBM needs ( e.g. new users registration form). That kind of capability would be also required for NBM to adapt to its future changing needs, so that it would be required that some basic changes in user views/forms to be caried by NBM staff (eg: hiding a data field, adding a new one, etc.), as part of a standard configuration process.
Data:
16 apr 2021, 15:55
Subiectul întrebării:
NF. 25
Întrebare:
Could you please provide examples of normative reference information used within the application?
Răspuns (18 apr 2021, 11:05):
As an example of reference information (master data) retrieved from external data sources could be the data about participants, extracted from the registry of licensed PSP, exchange rates, participant’s customer payment details, etc.
Data:
16 apr 2021, 16:01
Subiectul întrebării:
NF. 18, NF. 19 SWIFT
Întrebare:
Could you please explain the reasoning/business flows for SWIFT network connectivity? Could you please provide the required transaction volumes through SWIFT network? Could you please clarify the requirement on SWIFT protocols and services - are all of these supported protocols and services should be included in the price offer?
Răspuns (16 apr 2021, 17:32):
Following the adjustment of the award documentation, the requirement NF 18 has been classified as ”Recommended” The requirements NF.18,NF.19 refer mainly to SWIFTNet Instant messaging platform, that supports the secure exchange of instant payment flows between Clearing and Settlement Mechanisms (CSMs) and their participants. All parties along the instant payment chain can use SWIFTNet Instant messaging. Applications include payment initiation from an overlay service, indirect member communications with a direct member, or a corporate receiving a payment confirmation. The requirements cover the future period of IPS platform operations, when IPS might be connected to the other IPS platforms or TIPS. At this moment NBM cannot evaluate the transaction volumes through SWIFT network.
Data:
16 apr 2021, 16:06
Subiectul întrebării:
NF. 18, NF. 19 SWIFT
Întrebare:
Is it correct understanding – Payment could be initiated through the SWIFT network towards NBM participant? Indirect member will communicate with direct NBM IPS member through SWIFT? IPS will directly send a notification to corporate on successful credit transfer?
Răspuns (16 apr 2021, 17:34):
Following the adjustment of the award documentation, the requirement NF 18 has been classified as ”Recommended” The requirements NF.18,NF.19 refers mainly to SWIFTNet Instant messaging platform, that supports the secure exchange of instant payment flows between Clearing and Settlement Mechanisms (CSMs) and their participants. All parties along the instant payment chain can use SWIFTNet Instant messaging. Applications include payment initiation from an overlay service, indirect member communications with a direct member, or a corporate receiving a payment confirmation. The requirements cover the future period of IPS platform operations, when IPS might be connected to the other IPS platforms or TIPS.
Data:
16 apr 2021, 17:15
Subiectul întrebării:
About second lot for IPS
Întrebare:
We came across another lot for IPS with documentation with slightly different terms at https://achizitii.md/ro/public/tender/21037347/lot/11499174/. Could you please clarify what the purpose of it, is this valid separate lot or duplicate?
Răspuns (18 apr 2021, 11:11):
It is not a separate lot, it is only the link of the existing lot to the object of the purchase, because the name of the purchase coincides with the name of the lot
Data:
16 apr 2021, 17:16
Subiectul întrebării:
Question regarding NF.4
Întrebare:
What does the phrase "STP approach" mean in this context? Does the phrase "native integration capabilities" mean that the proposed solution should have a "zero-code" approach to systems integration? Is it enough to show that the proposed solution would provide an agreed set of APIs and integrations with a limited set of communication protocols/systems and new functionality could be developed by the Vendor or NBM IT team in a standard way (e.g. by enhancing an integration layer/component)?
Răspuns (18 apr 2021, 11:05):
We expect that the provided integration capabilities (e.g. API) would cover wide accepted communication and integration protocols for such type of solutions. Based on capabilities of the IPS system, the Vendor with NBM will develop specific use cases to cover the NBM integration needs. By STP approach we understand a full automation of the communication between the integrated systems and IPS. As an example of such use cases could be the integration of IPS with a provided web service for bills for public utilities (interrogation of bills, automatic process of notification requests, mapping of data fields, data validation, composing of payment message, etc.)
Data:
16 apr 2021, 17:16
Subiectul întrebării:
Question regarding NF.7
Întrebare:
Please provide an example where notification to the user would be needed in case of concurrent data modification and retrieval by other processes. What kind of user should receive this notification?
Răspuns (18 apr 2021, 11:06):
This requirement describes the need to preserve the data integrity in the IPS system. Therefore, the Tenderer will describe what kind of native mechanisms are provided by the offered system in terms of data integrity protection. Additionally, the system should provide with notifications/logs the administrator of the system about any event of simultaneous modification of data.
Data:
16 apr 2021, 17:16
Subiectul întrebării:
Question regarding NF.18
Întrebare:
Please provide a brief overview of what kind of interaction would be needed with external systems via SWIFT.
Răspuns (18 apr 2021, 11:06):
Following the adjustment of the award documentation, the requirement NF 18 has been classified as ”Recommended” The requirements NF.18,NF.19 refer mainly to SWIFTNet Instant messaging platform, that supports the secure exchange of instant payment flows between Clearing and Settlement Mechanisms (CSMs) and their participants. All parties along the instant payment chain can use SWIFTNet Instant messaging. Applications include payment initiation from an overlay service, indirect member communications with a direct member, or a corporate receiving a payment confirmation. The requirements cover the future period of IPS platform operations, when IPS might be connected to the other IPS platforms or TIPS.
Data:
16 apr 2021, 17:17
Subiectul întrebării:
Question regarding NF.19
Întrebare:
Please provide a brief overview of what kind of interaction would be needed with external systems via SWIFT MX ISO 20022 messages.
Răspuns (18 apr 2021, 11:06):
The requirements NF.18,NF.19 refer mainly to SWIFTNet Instant messaging platform, that supports the secure exchange of instant payment flows between Clearing and Settlement Mechanisms (CSMs) and their participants. All parties along the instant payment chain can use SWIFTNet Instant messaging. Applications include payment initiation from an overlay service, indirect member communications with a direct member, or a corporate receiving a payment confirmation. The requirements cover the future period of IPS platform operations, when IPS might be connected to the other IPS platforms or TIPS.
Data:
16 apr 2021, 17:17
Subiectul întrebării:
Question regarding NF.25
Întrebare:
Please provide a few examples of normative reference information that would be needed in the application that should be retrieved from external data sources.
Răspuns (18 apr 2021, 11:06):
As an example of reference information (master data) retrieved from external data sources could be the data about participants, extracted from the registry of licensed PSP, exchange rates, participant’s customer payment details, etc.
Data:
16 apr 2021, 17:17
Subiectul întrebării:
Question regarding FR.6
Întrebare:
Do we understand correctly that A2A (Account-to-Account) interface will be the only way of System-to-System communication via messages between IPS and participants?
Răspuns (18 apr 2021, 11:07):
The communication between IPS and participant will be realized in A2A and U2A modes. The A2A shall be the main way of system to system communication via messages.
Data:
16 apr 2021, 17:18
Subiectul întrebării:
Question regarding FR.36
Întrebare:
Will NBM need a different set of functionality being an IPS system participant compared to the ordinary system participants (financial institutions)?
Răspuns (18 apr 2021, 11:07):
NBM will be in 2 roles: - the IPS system administrator and operator and shall have the appropriate administrator roles / profiles in the system; - participant in IPS, with ordinary participant profile.
Data:
16 apr 2021, 17:18
Subiectul întrebării:
Question regarding FR.41 and FR.42:
Întrebare:
Do we understand correctly that the term “data source” in these requirements means the alias in the CAS system?
Răspuns (18 apr 2021, 11:08):
Yes, the payment message composed based on data retrieved from CAS, shall specify in one of the fields the alias from the CAS.
Doar utilizatorii autorizați ai platformei pot să adreseze întrebări în perioada de clarificări.