Echipamente specializate de personalizare a pașapoartelor/documentelor de călătorie cu pagina de date din policarbonat

24 Mar 2025, 12:45

Clarification regarding qty of colors

Annex to the Procurement Notice I. The main components of the specialized equipment (system): Point 6 - "Inkjet printing unit: for applying the photograph and personal data onto the observation page (page 3) of the passport. This unit should contain a DoD Inkjet industrial printer, using inks CMYK and UV to print on the observation page (page 3) in full color and full color UV or monochrome UV" Contradicts with: IV. Technical requirements for the Inkjet Printer system: • Type: Drop on Demand printer (DoD). • Resolution: minimum 600 dpi. • Number of colors: 4 (yellow, magenta, cyan, black) and support of full color UV or monochrome UV printing. Point 6 states the equipment should contain 5 colors (CMYK +UV), while the technical requirements ask for a number of 4 colors. Which point should be considered in the preparation of the quote?

24 Mar 2025, 14:39

Bid security and the performance guarantee

In the context of the tender procedure indicated in the document “procurement notice.signed”, the PSA requires a direct cash deposit for the bid security and the performance guarantee. We would kindly ask you to also allow a bank guarantee for the Bid Security and Performance Security in this procedure and to provide the Forms Annex no. 9 and 10 accordingly.

24 Mar 2025, 14:47

clarification 1 regarding VI. Commissioning services and support

Which interface (e.g. Web Service, Files, ...) to the integrated operating system is supported by the national document production system?

24 Mar 2025, 14:47

clarification 2 regarding VI. Commissioning services and support

Which data format (e.g. XML, JSON, ...) is supported by the national document production system for the purpose of data exchange with the integrated operating system?

25 Mar 2025, 12:03

Annex to the Procurement Notice - 3. Identification unit:

Please confirm that the identification of the book will be done by reading the barcode printer on a label located at the outside back cover

25 Mar 2025, 12:04

Annex to the Procurement Notice - 4. Chip encoding unit:

Could you please clarify the requested encoding time? This information is crucial for the configuration of the equipment

25 Mar 2025, 12:04

Annex to the Procurement Notice Reaction time for restoring the functionality of the equipment with the use of spare parts not available in stock - up to 15 working days, except for the time used for customs procedures;

The customs time is variable. We request the entity to clarify this is considered this time to be out of the 15 working days

25 Mar 2025, 12:06

Annex to the Procurement Notice - Inkjet printing unit: for applying the photograph and personal data onto the observation page (page 3) of the passport. This unit should contain a DoD Inkjet industrial printer, using inks CMYK and UV to print on the observation page (page 3) in full color and full color UV or monochrome UV.

In order to define the configuration of the equipment ( CMYK + UV Monochrome OR RGB (UV) + black, others) please provide the different passport layouts for Page 3. Images will be the best way to understand the needed configuration

25 Mar 2025, 12:07

Annex to the Procurement Notice - Support services at the Beneficiary's premises and/or remotely (as applicable) for the adjustment and integration of the integrated operating system during the period of equipment preparation for commissioning according to the Beneficiary's requirements, including:

The systems will be delivered and installed at the defined premises. They will come with an open, well-documented interface that will enable the entity to perform personalization, including chip personalization of the document. Could you please define the expected scope for the integration and adaptation required from the supplier of the to-be-delivered systems with the existing operating system?

25 Mar 2025, 12:08

Annex to the Procurement Notice - VI.  Commissioning services and support: Configuration and personalization of passport models (polycarbonate data page and personal data onto the observation page (page 3) provided by the Buyer (personalized model for each type of document):

It is stated in the Annex to the Procurement that configuration and personalization of different passports must be done by the supplier. Please kindly provide how many different passport types is the entity considering and please share the different layouts to understand the amount of data to be personalized on pages 2 and 3. Images will be the best way to get this information

25 Mar 2025, 12:09

Annex to the Procurement Notice - Production capacity: minimum 100 passports per hour.

The throughput of the equipment is driven by the amount of data personalized. We request the entity to provide the layout to be considered for this 100 passport per hour requirement. Layout for page 2 and 3

25 Mar 2025, 12:10

Annex 2 - Note: In accordance with the provisions of the legislation in force, the bids with prices that exceed by 30% (for each lot) the estimated amount of the contracting authority, will not be accepted.

Please confirm this refers to 30% on top of the defined budget of 44 303 214,00 MDL

25 Mar 2025, 12:11

Annex 2 - requirement for Way of demonstrating the fulfilment of the criterion/requirement to have electronic signature recognized on the territory of the Republic of Moldova

Can you confirm that an Adobe digital signature is valid in the Republic of Moldova as it meets the Moldovan regulatory requirements? We understand that Moldova recognizes electronic signatures from EU member states, including those with a public key qualified certificate. Therefore, we believe that all documents signed electronically in the EU, including with Adobe digital signatures, will have the same legal value as those signed according to Moldovan law. This means that legalization and apostille are not needed for European documents if a digital signature is used. If Apostille is needed for specific documents please share a list of these.

25 Mar 2025, 12:11

Annex 2 - Annex 9 and 10

Could you please provide the template for Annex 9 and Annex 10, which pertain to bid validity and bid performance respectively?

25 Mar 2025, 12:12

Annex 2 - Annex 15 and Annex 11

We kindly request the entity to confirm that the mentioned annexes will only need to be provided in case it is applicable for the offered solution.

25 Mar 2025, 12:13

Annex 2 - Annex 16,17,18,19,20,25,26

We kindly request the entity to confirm that the mentioned annexes are not requested for this tender process. In case any of these is requested please provide the details

25 Mar 2025, 12:14

Annex 2 - Annex 1, 2, 3, 4, 5, 6

We kindly request the entity to confirm that the mentioned annexes are not requested for this tender process. In case any of these is requested please provide the details

25 Mar 2025, 12:15

CONTRACT Annex 24 Clause b - Annex 21 Tender specifications

In Annex 2 there is a reference to Annex 21 which has not been provided. Please confirm as stated on CONTRACT Annex 24 Clause b, that only the following documents will be considered parts of the Contract and tender process: a) Annex no. 1 - Technical Specifications; b) Annex no. 1.1 - Technical requirements for the Specialized equipment (system) for personalizing passports/travel documents with polycarbonate data page; c) Annex no. 2 - Price Specifications.

25 Mar 2025, 12:16

Annex 24 CONTRACT - Clause 2.1

Based on clause 2.1 of Annex 24, the entity is requesting that machines be delivered before 01.12.2025. Could you please share your planned schedule to ensure this is possible? What is the delivery time for the equipment after signing the contract? when is the contract signature planned?

25 Mar 2025, 12:20

Annex 24 CONTRACT - 3. Price and payment conditions

Considering the significant amount of the project, we request the entity to consider the following payment terms, which are in line with the delivery of personalization equipment in today's market: Fifty percent (50%) upon receipt of the order, as a down payment. Forty percent (40%) upon completion of the Factory Acceptance Test (FAT) of the system(s). With issued by The buyer of an LC ,30 days after signing the contract. Ten percent (10%) upon completion of Considering the significant amount of the project, we request the entity to consider the following payment terms, which are in line with the delivery of personalization equipment in today's market: Fifty percent (50%) upon receipt of the order, as a down payment. Forty percent (40%) upon completion of the Factory Acceptance Test (FAT) of the system(s). With issued by The buyer of an LC ,30 days after signing the contract. Ten percent (10%) upon completion of Act of delivery-receipt of the Goods. With issued by The buyer of an LC ,30 days after signing the contract. By implementing these payment terms, we aim to ensure a smooth and timely delivery process. Please let us know if you have any questions or require further clarification. With issued by The buyer of an LC ,30 days after signing the contract. By implementing these payment terms, we aim to ensure a smooth and timely delivery process. Please let us know if you have any questions or require further clarification

25 Mar 2025, 12:21

Annex 24 CONTRACT - 3. Price and payment conditions

Considering the significant amount of the project, we request the entity to consider the following payment terms, which are in line with the delivery of personalization equipment in today's market: Fifty percent (50%) upon receipt of the order, as a down payment. Forty percent (40%) upon completion of the Factory Acceptance Test (FAT) of the system(s). With issued by The buyer of an LC ,30 days after signing the contract. Ten percent (10%) upon completion of Act of delivery-receipt of the Goods. With issued by The buyer of an LC ,30 days after signing the contract. By implementing these payment terms, we aim to ensure a smooth and timely delivery process. Please let us know if you have any questions or require further clarification.

25 Mar 2025, 12:24

Annex 24 CONTRACT - 10.1. The form of Performance Security of the Contract agreed by the Buyer is the payment order for the transfer of the amount to the Buyer's settlement account, in the amount of 5.0 % of the total amount of the Contract.

Please confirm the percentage is based on the total amount of the Contract with or without VAT.

25 Mar 2025, 12:25

Annex 24 CONTRACT - 10.3. For late delivery/provision of Goods/ Related Services, the Supplier shall bear material liability in the amount of 0.5 % of the cost of undelivered/not provided Goods/ Related Services for each day of delay, but not more than 5.0 % of the total amount of this Contract.

We request the entity to consider reducing the liability to the amount of 0.1% of the cost of undelivered/not provided Goods for each day ( in line with clause 10.4.)but not more than 5 % of the total amount of this Contract. Please clarify if this total amount of this Contract is with or without VAT

25 Mar 2025, 12:27

Annex 24 CONTRACT - 6. Obligations of Parties

To ensure the timely and successful completion of the project, we propose the following to be included in the contract : Provision of Test Documents : The Buyer will supply sufficient test documents (passport booklets) to The Supplier when requested, for internal testing and completion of the acceptance tests (Factory acceptance Test -FAT and Site Acceptance Test- SAT). The Supplier will inform The Buyer ahead of time about the exact amount of documents required. The Buyer will supply a set of documents (passport booklets) at the moment the systems are ordered. If it is not possible to supply the original documents, The Buyer will provide a set of documents that are as close as possible to the originals, along with a detailed specification of the documents in writing. The quantity of documents included in the set will be mutually agreed upon. This set will be referred to as the Test Set. Transportation and Installation: The Buyer will prepare the site(s) for installation of the systems in a timely manner. The Supplier will inform the The Buyer ahead of time about the exact requirements of the systems.

25 Mar 2025, 12:27

Annex 24 CONTRACT - II. SPECIAL CONTRACT CONDITIONS

Clause 1 from the II. SPECIAL CONTRACT CONDITIONS refers to the Act of Delivery-Receipt of Goods to be signed by both parties. Could you please provide a template for this document? Additionally, could you clarify when this document should be signed? Is it after all services have been provided, after training?

25 Mar 2025, 12:36

Annex 24 CONTRACT - II. SPECIAL CONTRACT CONDITIONS

It is crucial to include the following clause in the SPECIAL CONTRACT CONDITIONS. The equipment will be positioned at their final locations on the Site. The Supplier will connect the equipment to the available utilities. The Site Acceptance Test (SAT) will be conducted at the Buyer’s premises. Each test outlined in the FAT will be performed during the SAT. Upon successful completion of all tests, the Buyer will sign the SAT indicating acceptance of the equipment. This will then be part of the Act of Delivery/Acceptance of the Goods

25 Mar 2025, 12:41

Annex 24 CONTRACT - II. SPECIAL CONTRACT CONDITIONS

To ensure the timely and successful completion of the project, as requested in the tender, with the defined delivery time, we propose the following to be included in the contract: If, for reasons outside the control of the Supplier, the FAT is not performed within one month after inviting the Buyer for FAT, the equipment will be considered to have passed the Factory Acceptance Test (FAT), and all payment instalments related to the FAT, if applicable, will be due. The equipment will be prepared for shipment. If, for reasons outside the control of the Supplier, the SAT is not performed within one month after the date of Equipment Ready for Shipment, the SAT will be considered as performed successfully, the equipment will be accepted, and all payment installments will be due. The installation, SAT, and training will be performed in one contiguous action without interruptions caused by factors outside the control of the Supplier.

25 Mar 2025, 12:42

CONTRACT Annex 24 - 14. Language of communication: English or Romanian.

Regarding specification 14, which states that the language of communication can be English or Romanian, we kindly request the entity to keep it to English. As this is an international tender, using English will help ensure there are no misunderstandings throughout the project.

25 Mar 2025, 12:43

Annex 2 - 31.The language or languages in which the bids or requests of participation are to be drawn up: Romanian or English.

Please confirm all tender documentation and supporting documents can be provided in English or Romanian.

25 Mar 2025, 13:35

Annex 1 - clause 30. The tenderer shall have a minimum level of economic and/ or financial capacity and present information/ documents on economic and/ or financial capacity in order to qualify according to the requirements of the contract performance, such as: 1) the achievement of an average annual turnover in the last 3 years equal or higher than the amount established in p. 16 of the Annex no. 2, which shall not exceed twice the estimated value of the contract, except in well-justified cases, such as those related to special risks related to the nature of the goods or services;

After reviewing the requirements we noticed that point 16 of Annex no. 2 does not specify the amount for the average annual turnover. Could you please provide the exact amount that should be referenced in point 16?

1 Apr 2025, 16:16

Annex to the Procurement Notice - Inkjet printing unit: for applying the photograph and personal data onto the observation page (page 3) of the passport. This unit should contain a DoD Inkjet industrial printer, using inks CMYK and UV to print on the observation page (page 3) in full color and full color UV or monochrome UV.

Based on the answer: Answer (1 Apr 2025, 13:40): Please find the layout by following the link: https://asp.cloud.gov.md/index.php/s/ack8JcwbtjfEHnE After reviewing the shared layout, please confirm that the "Special text special text / , Special text special text / and Special text special text " ( green text) on the left side of page 3 is preprinted in all passports and does not need to be personalized.

1 Apr 2025, 16:20

Annex 2 - 18. Bid security in the amount of 2% of the total bid sum, without VAT and 19. Performance security of the contract in the amount of 5% of the total value of the contract, including VAT

We kindly request the customer to consider using a Bank Guarantee for the bid/performance bond, as it is the best practice in all European tenders. Given the substantial value of this contract, with an allocated budget of 44 303 214,00 MDL, approx. 2.284.273,71 million Euros, we believe that secure payment terms are crucial. In previous tenders, the requirements were as follows: • The bid shall be submitted along with a Bid security issued by a bank, according to the template from Annex no. 9 to the Standard documentation approved by the Order of the Minister of Finance no. 115 as of 15.09.2021. • Performance security issued by a bank, according to the template from Annex no. 10 to the Standard documentation approved by the Order of the Minister of Finance no. 115 as of 15.09.2021.

1 Apr 2025, 16:22

CONTRACT Annex 24 - 12.6. This Contract is valid until 31 December 2025. The rights and obligations of Parties regarding the warranty on the delivered Goods/provided Related Services remain valid until the expiration of the warranty established in this Contract.

Please confirm performance bid/bond validity is until 31 December 2025 as the Contract validity stated in clause 12.6 of the DRAFT contract Annex 24.

1 Apr 2025, 16:30

CONTRACT Annex 24 - 3. Price and payment conditions

Furthermore, please note that our request for changed payment terms has been rejected, thus additionally increasing the risk in this project to the supplier of the services as the full payment is only made upon the delivery of the systems. Please note that there are multiple milestones during the project execution phase that are highly customer dependent and create a high risk to the supplier in case of a delayed reaction from the procuring entity that may result in the imposition of penalties or a delay in delivery and, consequently, payment to the supplier for this project. The key milestones identified in our previous cooperation are: • Initiation o User Requirement Specification o Acceptance Testing Specification o Passport specification and graphical layout • Delivery of testing booklets with chip • Delivery of testing booklets without chip • Factory Acceptance Tests • Host/Chip integration test • Site Acceptance Tests Incorporation of these steps in the CONTRACT with customer commitments as customer obligations would help reduce the risk of delay in the project and increase the understanding of the key factors influencing the timeline of this project by both parties

3 Apr 2025, 11:15

Annex 2 - requirement for Way of demonstrating the fulfilment of the criterion/requirement to have electronic signature recognized on the territory of the Republic of Moldova

We kindly request a one-week extension for the submission due to the additional time needed to obtain an apostille for the Documents issued by judiciary bodies and courts, as well as documents issued by notaries and for the Certificates issued by registry offices. Your understanding and consideration are greatly appreciated

3 Apr 2025, 11:51

Annex to the Procurement Notice, VI. Commissioning services and support, SDK:

Beside the emulation of the perso equipment, does the SDK also refer to all below aspects? • Reading the document number from chip • For personalization of the chip • For chip verification

3 Apr 2025, 11:54

Annex no 24 signed (Contract) - II. Special Contract Conditions:

"2.The Preventive Factory Acceptance Test (FAT) shall be performed at the Supplier's premises and shall include functionality, completeness and performance tests. The equipment shall be capable of performing all processes and performance specified in Annexes no. 1 and 1.1. Material required for testing will be provided by the Buyer. The Preventive Factory Acceptance shall be confirmed by signing the Factory Acceptance Report (FAT) by both Parties." Could you please clarify, whether travel and accommodation costs for the Buyer’s employees attending the FAT should be included in the offer? If yes, please provide information on the number of Buyer’s employees expected to participate in the FAT?